Our Commitment to Serving You

The Norfolk County Civil Process Office is dedicated to providing the highest quality service to our clients. Norfolk County Civil Process Office employees are trained to be proficient and professional in all dealings of civil process. The Deputy Sheriff’s have completed the Reserve/Intermittent Police Officer Training through the Massachusetts Criminal Justice Training Council. As a result, our Deputy Sheriffs are trained to serve your important documents with accuracy and efficiency.

The Norfolk County Civil Process Office can locate witnesses and defendants using databases and information not available to the public at large. We also have a sophisticated software system that allows us to maintain all service records and track their progress. We keep detailed accounts of what processes have been served, and the plaintiff is notified of our progress in serving the papers. Once process has been served, the plaintiff/attorney is notified by a return of service affixed to the original summons or court document.

Unlike constables, our deputies are not restricted in the types and magnitude of papers they can serve. In Massachusetts General Law, constables are restricted from serving process over $2,500. In order to do so, additional papers must be filed with the court, granting them the temporary ability to serve process over $2,500, and creating additional paperwork and hassle for the plaintiff, the plaintiff’s attorney, and the court. It also takes valuable time away from serving the papers. For a quicker and more efficient service, use the Norfolk County Civil Process Office.